Frequently Asked Questions
Everything you need to know about our modern home collection.
What is the standard lead time for furniture delivery?
Most in-stock items ship within 5-7 business days. Custom upholstery or out-of-stock items typically arrive within 8-12 weeks depending on your location and the specific production cycle.
Do you offer White Glove Delivery services?
Yes, we offer a White Glove Delivery option at checkout which includes room-of-choice placement, full assembly, and removal of all packaging materials for a seamless experience.
What is your return policy for furniture?
We accept returns on non-custom items within 30 days of delivery. Items must be in original condition; please note that a 15% restocking fee may apply and original shipping charges are non-refundable.
Are your materials sustainably sourced?
Sustainability is a core value. Many of our designs feature FSC-Certified wood, recycled PET cushion fill, and eco-friendly fabrics to ensure your home is as green as it is stylish.
Do Gus* Modern products come with a warranty?
Yes, we provide a comprehensive warranty that covers manufacturing defects. Frames and springs typically carry a limited lifetime warranty, while fabric and foam are covered for one year.
Can I request fabric swatches before I buy?
Absolutely. We recommend ordering our free fabric swatches to see the color and texture in your own space's lighting before committing to a larger furniture piece.